Emotional intelligence in the workplace


Emotional intelligence undoubtedly influences success and professional performance. It affects our way of being, behaviours, daily interactions, and decision-making.


Whether you are a leader, operational manager, or human resources professional, this guide will help you understand, recognise, and cultivate emotional capabilities to enhance performance and create a more productive and harmonious work dynamic.

Emotional Intelligence: A Predictive Tool for Professional Success

67% of the essential skills for workplace efficiency are related to emotional intelligence, according to Daniel Goleman.

Studies conducted in over 500 companies show that self-confidence, self-awareness, self-control, and integrity not only ensure employee success but also contribute significantly to the success of the company.


In this ebook, discover the four key steps to recruit emotionally intelligent individuals and the techniques to effectively develop emotional skills.

About Central Test

Central Test is an expert publisher in the predictive assessment of potentials.

Our philosophy, values, and expertise revolve around individuals, their potentials, and the synergy between people
Since 2002, we have been providing companies and HR professionals with comprehensive assessment solutions to facilitate recruitment, career management and talent development decisions.

The solutions and services offered by Central Test are adapted to every type of profile, challenge, organisation and sector of activity.

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